CRM - ERP Software

CRM in ERP Software Solution, across Industries & Scale

The platform identifies business software as node in a 3-dimensional matrix of - industries, solutions and scale; and offers a base for building such inter-connected enterprise software solution.

The following diagram shows CRM solution along with other ERP software across different industries and scales (any combination of these solutions can be configured on Eraspaas) –

The Building Blocks

Eraspaas Platform as a Service implementation simplifies online services development by introducing an approach of assembling basic building blocks present in the platform. These building blocks are categorized into three types –

• i. Structure building blocks – entities, relations, actions, etc.
• ii. Security building blocks – users, permissions, profiles, etc.
• iii. Layout building blocks – sites, views, forms, etc.

A solution encapsulates these building blocks into a package so they can be deployed or removed as a single unit from a platform service instance.

The Key Features

The building blocks can be assembled together to create software solutions that have Service Oriented Architecture (SOA). Such a solution requires little or no programming as the platform automatically generates data structures and functionalities that are commonly required.

The three core functionalities automated by the platform are –

• i. Data and file management with auto-generated actions such as create, read, update, delete, import / export records, upload / download attachments, etc.
• ii. Graphical User Interface (GUI) for display and user interaction through sites, views, forms and other user interface elements. These automatically generated views and forms also work on mobile and other portable devices.
• iii. Application Program Interface (API) to allow integration between solutions running on this platform and other software systems through standard web communication protocols.

(All data and file management actions can be performed from auto-generated GUI and API.)

Security, Integration, Performance and Scalability

Apart from the above salient features the platform also provides –

• i. Security framework for authenticating and authorizing users with different levels of access permissions on entities and corresponding actions. It also allows authentication through external identity providers (including Facebook, Google and Active Directory).
• ii. Integration framework to deploy any combination of solutions that work together seamlessly and can also interact with other software systems through multiple Web API protocols (REST and SOAP for both JSON and XML formats).
• iii. Performance, Reliability, Availability and Scalability are built-in core characteristics of the platform itself, so solutions running on the platform inherit these characteristics and are focused on solving specific business problems.

While other PaaS implementations focus on providing the raw materials for developing software solutions, Eraspaas focuses on simplifying the process of development and deployment of enterprise software as "Internet of Things".

The following diagram shows Internet of Things established by Eraspaas; connecting business solutions such as CRM and ERP systems along with digital devices and industrial machineries –

Eraspaas can also complement other platforms (such as AWS and Azure) as it can be deployed on diverse infrastructures (including private network). This allows consumers to utilize core capabilities of their environment while leveraging Eraspaas for simplification and rapid development.

Summarizing in a nutshell Eraspaas is the middleware that automatically builds Database, GUI and API for online services.

Quick Start with Eraspaas Basics -

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Eraspaas Tutorial - Structure, Security and Layout Entities

For a systematic understanding of Eraspaas, the information is divided into four small documents - three for each type of entities plus a programming guide; read more...

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